Business Shikhon, we strive to ensure our learners receive the best value from our digital products and services. However, due to the nature of our offerings, certain refund conditions apply. 

1. General Refund Terms

Payments made for digital products (such as eBooks, downloadable resources) and online courses are non-refundable once accessed or downloaded. 

Training programs, workshops, and webinars are refundable only if:The customer did not receive access due to technical issues on our end. The event is canceled by Business Shikhon. 

2. Eligibility for Refund

You may be eligible for a refund if: 

You purchased a course or product but did not receive access due to technical problems. 

The service you paid for was not delivered as promised, and the issue cannot be resolved within a reasonable time. 

You request a refund within 7 days of purchase and have not completed or accessed more than 10% of the course or content. 

3. Non-Refundable Situations 

Refunds will not be provided in the following cases: 

Change of mind after purchase. 

Failure to attend a live session or webinar. 

Misunderstanding about course content or expectations without contacting support. 

Downloaded content, unless it is corrupted or inaccessible and cannot be fixed. 

4. Refund Process

To request a refund: 

Contact us 

 📧 businessshikhon@gmail.com with: 

Your full name 

Email used during purchase 

Payment receipt or order ID 

Reason for the refund request

Our support team will review your request and respond within 5–7 business days.

If approved, the refund will be processed to your original payment method within 7–10 business days, depending on your bank or payment provider. 

5. Policy Updates

Business Shikhon reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with the updated date.